ANOTHER VIEWPOINT: What did we learn from the postal service fiasco?

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Bloomberg Opinion

In politics, what looks like sordid intrigue often turns out to be garden-variety incompetence. Case in point: After much testimony and investigation, it seems likely that the U.S. Postal Service was not engaged in a plot to derail November’s election by slowing down the mail, as many of President Donald Trump’s critics have alleged in recent weeks. The truth about the service’s recent decline is, in all probability, mundanely disheartening rather than sinister.

Anecdotal reports of foul-ups and delays in the postal system have been circulating for months. Complaints about delayed prescriptions and other deliveries have proliferated. New data seems to bear these stories out: According to a report released by the House Committee on Oversight and Reform, there have been significant holdups and reductions in service since the beginning of July.

One theory held that this was intentional. Down in the polls and knowing that mail-in votes could prove critical during the COVID-19 pandemic, Trump hoped that gridlock in the postal system might give him an excuse to question the vote’s legitimacy, the story went.

The reality, two days of congressional testimony suggest, was more prosaic. The mail system slowed down because the service’s leadership was trying to cut costs. Under Postmaster General Louis DeJoy’s leadership, the agency has tinkered with overtime rules, made operational changes and tried to introduce other economies. These had the predictable effect of worsening the service, as economies often do.

In ordinary times, reforming the Postal Service would make sense. Although theoretically self-funding, it managed to lose $78 billion between 2007 and 2019. Even as mail volume has sharply declined, a recent Government Accountability Office report notes, the service’s costs have soared due to rising pay, unsustainable benefits, mounting debt and other persistent problems. All this does in fact need attention. But attempting such reforms during a historic pandemic showed appalling judgment.

The episode illustrates a deeper problem with the U.S. political system. It’s only a slight exaggeration to say that partisans on all sides are losing their grasp on reality. American democracy is already under stress from increased polarization. In such an atmosphere, conspiracies abound, all motives are suspect and humble mailboxes come to be freighted with insidious portent.

From the start, U.S. history has been punctuated by moments of paranoia and discord not unlike the present. On each era, Americans have managed to overcome their divisions and reaffirm their shared values. Doing so this time will require not only more generosity and broad-mindedness on both sides. It will require recommitting to a shared reality.

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