As complaints about snow removal mount with each storm, officials plead for patience and a little help

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GREENFIELD — Local street crews are asking for the public’s help identifying roads that need a snow plow’s attention.

Just one request: Don’t cuss them out.

When bad weather hits, local road departments expect to field a variety of complaints from upset drivers. It’s a catch 22: Street crews need the help from the public in identifying the worst spots in the county, but an irate message means frustration for everybody involved.

 Tuesday, after the area received about yet another 2 inches of snow, officials began talking about how to better communicate with the public and encourage civil reporting about problem areas. While workers understand citizens’ frustrations, they ask for patience – and kindness – from motorists struggling to navigate snowy streets.

“Today, it’s going to be a problem,” county highway engineer Gary Pool told county commissioners Tuesday morning, expecting plenty of complaints as winds drifted snow onto areas that had just been plowed. “Any time it gets over 20 mph winds with 14 trucks, we’re not going to keep up.”

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