GREENFIELD — The transition to a new spam filter has made communication with the Greenfield-Central School Corp. a little tricky over the past few days, but officials say they’re slowly getting the kinks worked out.
The school began the switch Sunday to the new Lightspeed Rocket system, which effectively erased years of trusted email addresses, said Greg Thompson, the corporation’s Technology Operations Director.
“Basically, it’s a clean slate,” he said.
That’s not unusual, but it has set in motion a new process for having an unknown address approved by the system, Thompson said.
Anyone emailing someone in the school district for what the system believes is the first time will receive a “challenge email” in response. That message asks the sender to reply in order to prove they are not sending spam.