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911 center chief plans to step down

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GREENFIELD — The director of the Emergency Operations Center, which houses the county’s 911 dispatchers, has announced her resignation.

Connie Hoy, who has held the position since 2009, announced her plans to step down in the midst of an ongoing investigation into activity at the EOC, Hancock County Commissioner Derek Towle said.

Towle did not disclose details of the investigation but said an issue was brought to the attention of members of the Indiana Data and Communications System policy board.

IDACS is a computerized database used by dispatchers to retrieve information for law enforcement agencies. Users are prohibited from accessing the system for personal use.

“There is an inquiry into things that are happening (at the EOC), but we don’t know that it’s wrong, that it’s all bad,” Towle said. “There was a question raised, and it was important enough that we felt we needed to look into it. We authorized an investigation. That’s where we’re at. Connie has since resigned.”

Towle said Hoy cited personal reasons for stepping down when she contacted him Wednesday about her intention to resign.

Hoy, a former dispatcher, served briefly as the interim director of the center in 2009 after the departure of director Ty Wooten, who held the title less than a year. After two months as interim director, Hoy was hired to take the position over permanently that September.

Hoy, who spoke to the Daily Reporter Wednesday, said the commitment was substantial.

“That was the hardest and the best job I’ve ever had,” Hoy said. “It was a quite stressful job. I’m just tired.”

The commissioners announced Thursday that former Sheriff Nick Gulling will serve as interim director during the search for a permanent replacement as soon as Hoy’s resignation is formally accepted at an emergency meeting scheduled today.

Gulling is intimately familiar with the workings of the EOC, which was built in 2008 when the county centralized 911 service by combining the dispatch operations at the Hancock County Sheriff’s Department and Greenfield Police Department. The county hired Gulling to serve as a consultant during the construction of the 11,000-square-foot facility.

Gulling said he looks forward to serving the EOC in a new capacity, but he stressed that his stay will be strictly temporary.

“I will not apply for the job,” he said. “(Applying for the position) was mentioned, but I told them … that I would take it for a short period of time. I’m looking forward to it.”

Hoy said Gulling is uniquely qualified to run the EOC, and while her resignation is effective Saturday, she’s willing to help during the transition if need be.

“I wish Nick well,” she said. “I think he’ll be great.”

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