INDIANAPOLIS — Vectren Energy Delivery, which serves portions of Hancock County, wants customers to know there are programs and resources available to help pay their gas bills.
The regulatory moratorium, which prevents utilities from disconnecting customers who meet low-income guidelines and have received federal and state utility heating assistance, ended Monday.
Customers who have received a disconnect notice or need bill payment assistance are urged to contact Vectren online using the live chat feature or by calling 800-227-1376 to make payment arrangements to avoid disconnection.
There are several programs that might help Hoosiers manage costs, including programs for those who have previously broken payment arrangements.
